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Terms Agreement and charges

TermsAgreement and charges

Guide

The written agreement

In short

Write down what you and your vendors agree to, like pickups, unsold items and charges, or attach the PDF you already use. Each vendor reads it on their page beside their own terms and accepts it with their name. A change is a new version, and everyone is asked again.

AdminIn the app: Settings, then Terms

Most consignment shops have a sheet vendors sign: how long items stay, what happens to the ones that don't sell, who pays for damage. In VendorDue that sheet is the written agreement. It sits beside each vendor's terms, the numbers VendorDue works with, so a vendor reads the words and the numbers in one place.

Write it#

  1. In Settings, then Terms, find Written agreement and press Write it.

  2. Type or paste your agreement under The agreement, or press Attach a PDF for the one you already have. You can do both.

  3. Press Publish version 1.

In Store setup, Start from my answers writes a first draft from the terms you've already chosen. Read it and change what doesn't fit your shop: it describes your terms, but only you know your house rules.

What vendors see#

Each vendor's page shows The written agreement, its version and the day you published it, next to Your terms today: their consignor rate, when they're paid, how long their agreement runs and their charges. Under it they type their name and press Accept version 1.

"Accepting keeps a record that you read this version and these terms. Fernhill Pottery sees your name and the day. Your pay stays the same."

Accepting changes nothing else. A vendor who hasn't accepted still earns and is still paid: it records, it never blocks.

Who has accepted#

Settings, then Terms counts it: "Accepted by 7 of 9 confirmed vendors." Each vendor's Summary shows whether they accepted, which version and when. A vendor who hasn't sees Waiting for you on their page.

Changing it#

Press New version, make your changes and press Publish version 2. The old version stays in the record. "Every vendor is asked to accept the new version. Their pay stays the same." They get an email with a link to read it.

Vendors are also asked again when their own terms change after they accepted, like a new consignor rate, so what they accepted always matches what they're paid on.

If you don't use one#

Choose We don't use one in Store setup. Vendors then see their terms with nothing to accept, and nothing nags you about it.

Common questions#

Is accepting legally a signature?
VendorDue keeps a record of who accepted which version and on which day, with the terms it stood on. Whether that is enough for your agreement is a question for your own adviser. More
What if a vendor never accepts?
Nothing stops. They earn and are paid as usual. Their Summary shows they haven't accepted yet. More
Is an old version lost when I publish a new one?
No. Every published version is kept in the record, with who accepted it and when. Settings shows the newest. More

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Checked against VendorDue on 6 Oct 2026. What's new