The Vendors page

Vendors is your roster. Every vendor here came from Shopify: a name in the Vendor field of a product. You don't add vendors in VendorDue; you name them on products, and they appear. See Set up your vendors.

The three lists#

When some vendors need setup, a line beside the lists says how many, like "8 need setup". Press it to open Needs setup.

Reading a row#

Each row shows the vendor, their consignor rate, like "60% of revenue" or No consignor rate, and one figure that follows your sort: what's waiting for them, their sales in the last 30 days, when they were last paid, or when they were added.

Sorted by name or by what's waiting, the figure is the money you owe them first: To pay is a payout that landed and isn't paid yet. A vendor with nothing landed shows what they've earned that's Not on a payout yet, and one with neither reads Nothing owed. A vendor whose agreement is ending reads Ends 31 Oct, and one whose agreement is over reads Agreement ended.

Press a row to open their page.

Find a vendor#

Search reads "names, products and emails": the vendor's name, the products they sell, and the email you have for them. If nothing matches, VendorDue offers the Closest names, so a typo still finds them.

Sort by name, Most waiting or Least waiting, Most sales, last 30 days or Fewest sales, last 30 days, Paid longest ago, or Newest.

Several vendors at once#

Tick vendors, or tick the box at the top to select every vendor shown. A bar offers:

• Set consignor rate: give them all one percent of revenue, or Use the shop-wide terms. "Counted sales keep their consignor rate, and sales already given a date keep it." Press Confirm.
• Set up, for up to 50 at once: opens Vendor setup on just those vendors, for a deal with more to it. See Set up your vendors.
• Add a charge: the same charge for each, like a booth fee. See Charges and bills.
• Archive: sets them aside together. Undo brings them straight back.

In Archived, tick vendors and press Bring them back.

When it looks wrong#

A vendor I know isn't here#

Their name isn't on any product in Shopify yet, or VendorDue hasn't read the product. Set the vendor on the product in Shopify, then press Check Shopify now. See Set up your vendors.

The same vendor appears twice#

Two spellings in Shopify, like "Alder Ceramics" and "Alder Ceramics.", are two vendors. Fix the spelling on the products in Shopify, then archive the one you don't want.

Common questions#

Can I add a vendor by hand?

No. Vendors come from the Vendor field on your Shopify products, so the two can never disagree. Name the vendor on a product and they appear. More

Can a Viewer change vendors?

No. A Viewer sees the list and every vendor's page, but can't set rates, charge or archive. More

Why does a vendor say Nothing owed?

Nothing is waiting for them: every payout is paid and nothing has sold since, or they have no consignor rate yet. A vendor's first consignor rate works out the sales that were waiting for it. More