Your first pay day

A pay day in VendorDue isn't something you run. Nobody closes a period or approves anything: on each of your pay days, payouts land by themselves, and your part is to pay them. This page follows one payout in the example shop, Alder Ceramics' payout for 1 October, which has the stoneware mug on it.

Before the day#

Fernhill Pottery pays every month on the 1st, for sales up to the day before, and holds each sale until it ships, then for a 14-day return windowReturn window Days a sale waits after it ships, is delivered or sells, so a return comes off before you pay. In the glossary. The mug sold on 3 September and shipped on the 4th, so it cleared on 18 September with a pay day of 1 October.

You can watch a payout take shape in Payouts › , then Upcoming. It lists every vendor under the day their next payout lands, with how sure the amount is:

Until 17 September it reads Open until Thu, 17 Sep. A sale can clear as late as the day the payout lands, and with a 14-day window that means shipping by the 17th. From the 18th it reads Final: nothing new can join, though a refund could still come off.

Three things to check the week before#

Your first pay day is the one most worth a look ahead. Afterwards, these take a minute:

1. Open Activity › , then Needs attention and answer what's there.

   A sale waiting on your decision isn't paid until you answer it.

2. Open Vendors › , then Needs setup.

   A vendor with no consignor rate earns nothing until they have one.

3. Open Payouts › , then Upcoming and read the amounts.

   If one looks wrong, press it to see every sale on it and how each was worked out.

On the day#

Early on 1 October, by your store's clock, the payout landsLands What a payout does on its day: its sales are counted and it's ready to pay. In the glossary. Three things happen at once:

• Its amounts are fixed. Every sale on it, $72.00 for the mug, is copied onto the payout and never worked out again. A refund after today comes off Alder Ceramics' next payout instead.
• It moves to Payouts › , then To pay, under Today. The sidebar's You owe goes up by $72.00.
• Emails go out. You get "$72.00 landed in To pay" once for all of today's payouts, and Alder Ceramics gets "Your payout from Fernhill Pottery landed".

Nothing has been paid yet. VendorDue never moves money by itself: the next step is yours.

Pay and record it#

Pay Alder Ceramics the way you always do. Fernhill Pottery pays by check, so on 2 October:

1. In Payouts › , then To pay, press Pay on Alder Ceramics' row.

2. Choose Issue a check.

   It shows what they're owed, $72.00, and the next check number, 1043.

3. Choose how they'll get it, Pick up or Mail, and whether to tell them by email.

4. Press Issue check 1043.

   The payout is Paid, and Alder Ceramics gets a receipt.

If you paid another way, like a bank transfer, cash or PayPal, choose Record a payment instead. Say how you paid and when, add a reference if you like, and press Record the payment. If your store doesn't pay by check, Pay opens this straight away. See Record a payment and Checks.

Paying everyone at once#

Every row in To pay starts ticked. To pay them all the same way, press Pay 6 vendors or Issue 6 checks in the bar above the list, with your own number of vendors. Untick anyone you're paying separately first.

After the day#

Each payment gets a receipt with its own number. You'll find it, and the payout it paid, in Payouts › , then History. Alder Ceramics sees the same receipt on their own page.

If you can't pay on the day, nothing goes wrong. The payout stays in To pay and moves under Overdue, and its row says how long it's been waiting: amber after 15 days, red after 30.

When it looks wrong#

A vendor I expected isn't in To pay#

They had nothing cleared for this pay day. Look them up in Payouts › , then Upcoming: their row says when their next payout lands, or, under No date yet, what it's waiting for, like a sale that hasn't shipped or a minimum payoutMinimum payout The least a vendor is paid at once. Below it, their money waits for the next payout. In the glossary they haven't reached.

The amount isn't what I expected#

Press the payout's name on the row, like Landed 1 Oct, sales 3 September, to see every line on it: each sale with its working, refunds, charges and adjustments. See How a payout lands.

I recorded the wrong amount#

Open the receipt in Payouts › , then History and press Void this payment, with the reason. The receipt keeps its number and says why, and what it paid goes back to To pay. Then record it again. See Record a payment.

Common questions#

Do I have to do anything for a payout to land?

No. Payouts land by themselves early on each pay day, by your store's clock. Your part is paying them and recording it. More

Can I pay less than the full amount?

Yes. In the payment sheet, press the amount beside Paying and type what you paid. The rest stays in To pay. More

What if I pay a few days late?

Nothing breaks. The payout waits in To pay, marked with how many days it has been waiting, until you record a payment. More

Does my vendor know their payout landed?

Yes. They get an email when it lands, and a receipt when you record the payment. More