# Shop-wide terms and a vendor's own

Terms > The basics · How it works · https://vendordue.com/docs/shop-wide-terms

**In short:** Your shop-wide terms are the deal most vendors follow, set in Settings › Terms. A vendor on them follows every change you make. Give a vendor their own answer only for the part that's different, and they keep the shop's for the rest.

Who: Admin. Where: Settings > Terms.

## One deal for most vendors

**Settings > Terms** holds your shop-wide terms: a consignor rate, holds, a schedule and an agreement. You first set them in Store setup. Every vendor you put on them follows them, so you change your deal in one place.

A vendor gets the shop-wide terms when you:

- press **Use the shop-wide terms** for them in **Vendors**, in Vendor setup, or on their Terms tab;
- answered **Get these terms** for new vendors in Store setup, and they appeared in Shopify. They're marked **New from Shopify** until you look at them in Vendor setup.

## Giving a vendor their own

Each of the four parts is separate. To change one part for one vendor, open their **Terms** tab, press the underlined words in that part's sentence, and change them. Before you save, **Save for** asks who it's for:

- **Only Alder Ceramics** gives them their own for this part. The shop-wide answer stays as it is for everyone else.
- **Everyone on the shop-wide terms** changes the shop-wide answer instead, for every vendor who follows it.

Their tab then shows that part as theirs, without **Currently using: shop-wide** above it. The other parts still follow the shop.

To go back, press **Use the shop-wide schedule** (or holds, or agreement) on that part. It follows the shop again from today.

## Consignor rates: rows on rows

The consignor rate is the one part that mixes rather than switches. A vendor on the shop-wide consignor rate reads down three lists, in this order, and takes the first line a sale matches:

1. Their own rate rows, if they have any.
2. The shop-wide rate rows.
3. Their own Default if they have one, or else the shop's Default.

So you can give one vendor a special rate for one collection and still have everything else follow the shop. See [Rate rows and the Default](https://vendordue.com/docs/rate-rows).

For a vendor who's nothing like the rest, turn on **Leave out shop-wide rows** on their Terms tab. Only their own rows and their Default apply to them.

## Changing the shop-wide terms

Change them in **Settings > Terms**. What happens depends on the part:

- **Consignor rate:** from the next sale, for every vendor it reaches. Earlier sales keep their rate.
- **Holds and schedule:** from the day you choose, tomorrow unless you pick another. Sales that already have a pay day keep it, unless you tick **Move them too**.
- **Agreement:** from the day you choose. A vendor's agreement still counts from the day they were confirmed.

Vendors with their own answer for a part don't change. Vendors who follow it all change together.

## When it looks wrong

### A vendor didn't change when I changed the shop-wide terms

They have their own answer for that part. Their Terms tab shows it without **Currently using: shop-wide**. Press **Use the shop-wide** for that part to put them back on the shop's.

### Use the shop-wide terms isn't offered for a vendor

They're paid in a different currency from your shop-wide consignor rate, so it can't reach them. Give them their own consignor rate in their currency.

## Common questions

**How do I know which vendors follow the shop-wide terms?** Each part of a vendor's Terms tab says Currently using: shop-wide when it follows the shop. In Vendor setup, the read-back marks each part Shop-wide or theirs.

**Can a vendor have their own rate for one product and the shop's for the rest?** Yes. Add a rate row for that product on their Terms tab. Everything else falls through to the shop-wide rows and Default.

**If I change the shop-wide schedule, do sales already scheduled move?** Not unless you tick Move them too. Sales that already have a pay day keep it, and later sales follow the new schedule.

Checked against VendorDue on 2026-10-06.