# Bills and Owed to you

Payouts > Money vendors owe · Guide · https://vendordue.com/docs/owed-to-you

**In short:** Owed to you lists vendors with open bills, like booth rent. A bill comes off the vendor's next payout by itself. If a vendor pays you directly instead, record it there, and the bill stops coming off their payout.

Who: Admin. Where: Payouts > To pay > Owed to you.

Usually you never collect a bill: it comes off the vendor's next payout. **Owed to you** is for the times that doesn't happen, because the vendor earned less than they owe or would rather pay you directly.

## What's on it

At the bottom of **Payouts > To pay**, **Owed to you** lists each vendor with an open bill: what they owe, how old the oldest bill is, and a line like:

"Bill B-2026-0007, 1 Oct. Comes off their next payout unless they pay you first"

(example) Quillfield Goods rents a booth for $150.00 on the 1st. In a slow October their share came to $96.00, so their 1 November payout couldn't cover the rent and nothing landed for them. The bill stays open and shows here until a later payout covers it or they pay you.

## Record money received

When a vendor hands you cash for their rent, or sends a transfer:

1. Press **Record money received** on their row.
   "Quillfield Goods paid you directly. The bills you tick stop coming off their payout."
2. Tick the bills they paid.
3. Pick **The day you got it** and how they paid.
4. Press **Record**.

The bill reads **Paid**, with the day and how, and it won't come off their payout. Their next payout shows a line, **Bill paid to the shop**, so they can see why the rent didn't come off this time.

Got it wrong? On the bill, under their **Money** tab, press **Undo payment**. "The bill is open again and comes off their next payout. The record keeps both the payment and the undo."

## When refunds are the reason

A vendor can also owe you when refunds come to more than they earned. That isn't a bill: it comes off their next payout, and **Payouts > Upcoming** says "They owe you $42.00". See [Refunds and returns](https://vendordue.com/docs/refunds-and-returns#when-a-vendor-owes-you).

## When a vendor leaves owing you

When their agreement ends, no new charges are made, but open bills stay open. If they have sales still to come, the bills come off those. If not, collect the money and record it here. The bill is your record that it was owed.

## Common questions

**Does VendorDue chase vendors for unpaid bills?** No. Each bill was emailed to them on its day, and it shows on their page. Collecting what isn't covered by a payout is up to you.

**Can I take back a bill instead?** Yes, if it shouldn't have been charged. Take back that day's charge on their Money tab. See Charges and bills.

**Why isn't Owed to you showing?** It only appears when a vendor has an open bill.

Checked against VendorDue on 2026-10-06.