# Install and store setup

Start > Set up · Guide · https://vendordue.com/docs/install-and-store-setup

**In short:** Install VendorDue from Shopify, approve read-only access, then answer Store setup's four screens: what vendors earn, when you pay, what you agree, and when your record starts. It takes about ten minutes, and you can skip anything and finish later.

Who: Admin. Where: Settings > Store > Store setup.

## Before you start

Have these to hand. None of them is required, and each one can wait:

- **What you pay your vendors.** Most shops have one split for nearly everyone, like 60% of each sale. Anyone on a different deal can be set up after.
- **When you pay them.** The 1st of every month is the most common answer.
- **Whether you've already paid them** for sales made before today.
- Your written agreement, if you have one, as a PDF or text you can paste.

## Install VendorDue

1. Find VendorDue on the Shopify App Store and press **Install**.
2. Shopify shows what VendorDue asks for: to **read** your orders, products and reports. Press **Install** to approve.
   VendorDue can't change your store, and it never asks for more than reading.
3. VendorDue opens inside your Shopify admin and starts reading your shop.
   You see "Reading your shop for the first time." Your vendors appear within a few seconds; older orders keep arriving for a few minutes.

VendorDue finds your vendors from Shopify itself: each product's **Vendor** field. Every name used there becomes a vendor in VendorDue. If a vendor is missing, see [Set up your vendors](https://vendordue.com/docs/set-up-vendors#when-a-vendor-is-missing).

## Store setup

The first time an admin opens VendorDue, Store setup opens. It asks four questions, one per screen, and shows on the right **What every vendor will see** as you answer. Every screen has **Back**, **Skip** and a button to the next screen, and **I'll finish later** at the top keeps what you've saved and opens the app.

### 1. What do your vendors earn?

Type the share, for example **Vendors earn 60% of revenue.** The line under it shows what revenue means: the listed price, less discounts, less tax.

- To pay on something other than revenue, press **revenue** and choose Listed price, Profit or Fixed price per unit. To use another shape, like tiers, press the percentage. See [Rate shapes](https://vendordue.com/docs/rate-shapes).
- **Who gets it** lists every vendor, all ticked. Untick anyone paid differently: they wait in Needs setup, and you set them up after with Vendor setup.
- **New vendors from Shopify** decides what happens when a new name appears in Shopify later: **Get these terms** puts them on your shop-wide terms straight away; **Wait for me** keeps them in Needs setup until you set them up.

What you type here becomes your shop-wide terms rate. It's saved in **Settings > Terms**, where you can change it any time.

### 2. When do you pay your vendors?

Pick one of the common answers: **Every month**, **Twice a month**, **Every week**, **Every two weeks**, **Some days after each sale** or **When they ask**. **More ways** has the rest. Your pick reads back as a sentence, like **Pay vendors every month on the 1st, for sales up to the day before.** Press any underlined word in it to change that part.

Under it, **What must a sale clear first?** sets your holds: whether a sale waits until it ships, a return window, and a minimum payout. An example underneath shows when a $120.00 sale made today would land. See [Holds](https://vendordue.com/docs/holds) and [Pay day schedules](https://vendordue.com/docs/pay-day-schedules).

> **Careful:** If you skip this screen, no payout lands by itself until you choose a schedule. Every sale shows **No date yet**. You can still pay anyone straight away with Pay now.

### 3. What do you agree with every vendor?

- **How long an agreement runs:** with no end date, or a number of days or months, and what happens at the end. See [Agreements](https://vendordue.com/docs/agreements).
- **Written agreement:** **Start from my answers** writes a draft from what you've told VendorDue so far; **Write or paste** takes your own; **Attach a PDF** uploads one; **We don't use one** says you don't have one. Vendors read it on their page and accept it with their name. See [The written agreement](https://vendordue.com/docs/written-agreement).
- **Do vendors pay you anything, like booth rent or a fee?** **No charges**, or **Add a charge** for each one: its name, amount and how often. See [Charges and bills](https://vendordue.com/docs/charges-and-bills).

### 4. Have you already paid your vendors for anything sold before today?

This decides the day your record starts. VendorDue only works out sales from that day.

| Your answer | Your record starts |
| --- | --- |
| **Yes, for everything** | Today |
| **Yes, up to a day** | The day after the date you pick |
| **No, I still owe them** | The earliest day Shopify allows, about 60 days back. Anything older goes on each vendor's page as owed from before |

You can move this day until your first payout lands. After that it's fixed, and Settings shows it as **Recording since**.

### Check it all

The last screen, **Here is what every vendor will see**, lists every answer with **Change** beside it. Press **Open VendorDue** to finish. If you unticked vendors on the first screen, **Set up the other 2** opens Vendor setup for them.

## Choose a plan

Once Store setup is done or put off, VendorDue shows what it has recorded so far and the plan that fits your number of vendors. Press **Start free trial** to choose it on Shopify's plan page. The first 14 days are free. See [Plans, the trial and paused payouts](https://vendordue.com/docs/plans-and-billing).

## Finish later

Anything you skipped waits in the **Store setup** line on Overview: one chip per answer, the open ones first, each saying what it's set to when you point at it. Press a chip to answer it, or **Continue** for the first open one. A chip with a grey tick is using VendorDue's suggestion, like no charges, which you can keep.

Once every answer is in, the line leaves Overview. You can reopen Store setup any time from **Settings > Store** with **Open it again**, or by searching for "Store setup".

*The Store setup line on Overview, with two answers still open.*

## When it looks wrong

### Store setup didn't open

Store setup opens for an Admin, on Overview, until it's finished or put off with I'll finish later. A Viewer goes straight to Overview, without the Store setup line. Ask an Admin to finish it, or to make you one. See [Admin and Viewer](https://vendordue.com/docs/admin-and-viewer).

### No vendors were found

VendorDue reads vendors from each product's **Vendor** field in Shopify. If your products don't have one, open them in Shopify and set it to the vendor's name. They appear in VendorDue the next time your catalog is read, within a few minutes. See [Set up your vendors](https://vendordue.com/docs/set-up-vendors#when-a-vendor-is-missing).

### Sales from before today aren't there

Your record starts on the day you chose on the fourth screen. Sales before it are never worked out. If you still owed vendors for them, add what you owed on each vendor's page as owed from before, or move the start earlier, which you can do until your first payout lands.

## Common questions

**Can VendorDue change anything in my Shopify store?** No. It asks to read your orders, products and reports, and nothing else.

**Do I have to finish Store setup in one go?** No. Skip anything, or press I'll finish later. What's missing waits on Overview until you answer it.

**What if I skip choosing when I pay?** Nothing lands by itself until you choose. Sales still earn and show No date yet, and Pay now still works.

**How far back can VendorDue read my sales?** About 60 days, the most Shopify allows. Anything older can be added on each vendor's page as owed from before.

Checked against VendorDue on 2026-10-06.