# A vendor's page

Vendors > Your vendors · How it works · https://vendordue.com/docs/a-vendors-page

**In short:** Each vendor has a page with four tabs. Summary says what you owe them, what's next and what's on hold. Terms holds their consignor rate, schedule, holds and agreement. Money lists their payouts, charges and bills. Access is their account and how you reach them.

Who: Admin, Viewer. Where: Vendors > a vendor.

Open a vendor from **Vendors** and everything about your relationship with them is in one place, in four tabs. **Vendor setup** at the top opens the setup steps for just this vendor.

## Summary

The answer to "where do we stand?"

If something stops them earning, it's said first: "No products connected. No Shopify product carries this vendor name yet, so nothing will earn."

Three tiles, each with the one button you'd want:

| Tile | Shows | Button |
| --- | --- | --- |
| **Owed now** | Landed and unpaid, "One payout, landed Thu, 1 Oct" | **Pay** |
| **Next payout** | The amount, its day and **Open until** | **Pay now** |
| **On hold** | What's held and why, or "Nothing waits on a hold" | **Hold their payouts**, or **Release** |

Then their **Agreement**: when it started, how long it runs, with **Extend** and **End**. See [Agreements](https://vendordue.com/docs/agreements).

Under that, the facts you'd look up: **Paid to date**, **Products**, **Last payout**, **Last payment added**, **Contact email**, and **Name in your books**, the name your accounting software knows them by, if it's different. Whether they've accepted your written agreement shows here too.

**In the store** lists their items still on your shelves, oldest first. See [Items in the store](https://vendordue.com/docs/items-in-the-store). **Recent changes** lists what your team changed for them, with names and times.

At the bottom: **Everything that happened with them** opens Activity filtered to them, and **Archive this vendor** sets them aside. See [Archiving vendors](https://vendordue.com/docs/archiving-vendors).

## Terms

What they're paid and when. Each part says whether they follow your shop-wide terms, **Currently using: shop-wide**, or have their own.

- **Consignor rate**: their rate and any rate rows, like "Alder Ceramics earns 60% of revenue on every sale". **Consignor rate history** keeps every version. See [Rate rows and the Default](https://vendordue.com/docs/rate-rows) and [Change a consignor rate](https://vendordue.com/docs/change-a-rate).
- **Schedule**, **What must a sale clear first?** and **Agreement**, each a sentence you can change for them alone. See [Shop-wide terms and a vendor's own](https://vendordue.com/docs/shop-wide-terms).
- **Example**: what a $120.00 sale today would pay them, and on which day.
- **Products**: the Shopify products that carry their name.

## Money

Everything with an amount:

- **Payouts**: each landed payout, newest first, with what's left to pay, and **Pay**.
- **Toward their next payout**: every sale, refund and charge not on a payout yet, with the day it's heading for. **Add** at the end of the line, while it's closed, adds an adjustment or money **Owed from before** your record started. See [Adjustments and corrections](https://vendordue.com/docs/adjustments#an-amount-by-hand).
- **Charges** and **Bills**: what they owe you. See [Charges and bills](https://vendordue.com/docs/charges-and-bills).
- **What they have asked to be paid**: their asks, and what came of each. See [When a vendor asks to be paid](https://vendordue.com/docs/vendor-asks-to-be-paid).

## Access

Their account and how you reach them: whether they've accepted your invitation and when they were last on their page, whether they can message you, whether they see **Live sales**, their **Contact email**, and the **People you deal with** there. See [Vendor access](https://vendordue.com/docs/vendor-access).

## Common questions

**How do I change one vendor's rate without changing everyone's?** On their Terms tab, give them their own consignor rate. Your shop-wide one stays as it is for everyone else.

**Where do I see everything I've ever paid them?** Paid to date on their Summary, and every payout on their Money tab. Payouts › History lists every receipt.

**Can a Viewer use these buttons?** No. A Viewer sees the whole page, but only an Admin can pay, hold, change terms or archive.

Checked against VendorDue on 2026-10-08.